Not resolved

I called Maid Brigade of Manchester, CT and spoke with Brenda. I told her my house is mostly clean and I just needed some spring cleaning services - windows cleaned, walls wiped down, floors washed, good thorough sweeping, dusting, etc.

When I came home, the maids had already left. There was no note or any card to indicate they had come. I could tell after careful inspection they had dusted and cleaned, but there were spots on the counter and floor and the windows were dirty and walls had not been washed. I called and nicely explained that what I had specifically requested had not been done.

They came back the second day. Now, they charged me extra for windows which I thought were included in the original quote. I came home today and not all the windows were done and the walls are STILL dirty.

I am disappointed as this cost me $254 and my house is small and like I said, overall clean to begin with. How disappointing....

Company wrote 0 private or public responses to the review from May 03, 2011.
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