I hired maid brigade several months ago and they did an OK job. Recently I had a different team come out. These ladies spent 45 min on a job that usually takes 90 min. They basically wiped down counters, vacuumed and glossed over the bathrooms. I see dirt along the...Read more
Maid Brigade - Very Bad Experience
I had a very bad experience with this company. I would not recommend them. In fact, even if they were the last cleaning company on earth...I wouldn’t choose them!
Maid Brigade came to my house on Monday, June 18, 2018. The ladies were very nice. However, my care giver told me that they were at my house and did their weekly cleaning in 20 minutes. The sheets were changed, but they could not have mopped the kitchen and hallways....Read more
March 8'th cleaning service of our home. Team leader is excellent but the lady assigned our bed and bathroom did not satisfactory accomplish her duty: The top of the cherry colored chest of drawers top dusting was incomplete leaving dust around only three items....Read more
Maid Brigade - Guarantee is absolutely fake
All we wanted cleaned was our 3 bathrooms. They were still filthy when they left. I called the next morning and they said oh well. They had tried to wipe down surfaces. They did not offer to come back and reclean. Horrible!!
I moved into my new home and wanted a good clean. We spoke on the phone and covered in clear detail everything I wanted done. Well they came here cleaned for 3 hours and after I confronted them about not completing the job or let alone even cleaning at all I was told...Read more
I met with a manager prior to the work being performed to show them the vacant apartment that needed cleaning. We went over the work in detail. I was very specific. I also left a reminder list on the counter. When I stopped in to check at noon and saw they hadn't done...Read more
I didn't like
- Horrible performance and no accountability from owner
The ladies were usually very nice. When my husband called Brian to complain about the service one time the problems began. Brian came along with the maids, and said our house was dirty and difficult to clean. My husband's cell phone was missing after the cleaning. He...Read more
This is my first try on cleaning service after talked to a few people and companies. It turned your service is horrendous. It did not bring any relaxation but caused me additional psychological stress. When the crew first started to clean, I was walking down stair and...Read more
My initial cleaning was scheduled for an arrival time between 8:30-9am. I was told I would let the staff in and could then leave for work and return when work was completed. When it was 9:15 and nobody had arrived or called, I contacted the office (Kim) to learn she...Read more
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